Order Processing

We aim to despatch orders within 2-3 working days. Any delivery timescales quoted to you are indicative only. Multiple orders may be delivered in one or more deliveries.

In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it becomes available.

We do not accept any liability whatsoever for delayed deliveries caused by a third party. Delivery of the goods shall be made to the address you provide at the checkout. It is important that this address is accurate and that we have a contact telephone number. Certain parcels may require a signature on delivery.

We cannot accept any liability for loss or damage to the goods once they have been delivered in accordance with your delivery instructions. If any item arrives damaged or defective, please contact us and we will make arrangements for a replacement to be delivered to you. You will assume all risk for the goods upon safe delivery. You may exercise your right of cancellation in accordance with the Cancellation or Returns Procedure below.

If you require information on your order, please telephone us on 01942 402516 or email at


Most of our orders are despatched by Royal Mail 1st class post. At our discretion, we may occasionally use alternative carriers or courier services.

Carriage Charges

In the UK

Orders up to £30.00 – delivery charge £3.75
Orders over £30.00 – delivery charge £5.75
Orders over £100.00 – FREE delivery
UK Mainland Next Working Day Delivery – (+£5.00) This is available to UK Mainland customers only and excludes weekends and bank holidays. You must place your order before 1pm. (subject to change without notice).


Orders up to £30.00 – delivery charge £10.25
Orders £30.01 – £59.00 – delivery charge £13.35
Orders £59.01 – £89.00 – delivery charge £15.40
Orders £89.01 – £100.00 – delivery charge £20.55
Orders £100.01 – £125.00 – delivery charge £21.12
Orders £125.01 – £199.99 – delivery charge £21.63
Orders over £200.00 – delivery charge £22.15


Orders up to £30.00 – delivery charge £15.97
Orders £30.01 – £59.00 – delivery charge £19.52
Orders £59.01 – £89.00 – delivery charge £23.12
Orders £89.01 – £100.00 – delivery charge £26.68
Orders £100.01 – £125.00 – delivery charge £30.23
Orders £125.01 – £175.00 – delivery charge £36.05
Orders £175.01 – £199.99 – delivery charge £46.35
Orders £200.00 – £225.00 – delivery charge  £56.65
Orders £225.01 – £250.00 – delivery charge £61.80


All our prices are in pounds sterling. We accept online payment in a secure environment by credit card. All prices quoted on this website are accurate at the time of publication and where appropriate are inclusive of UK sales tax (VAT), at the current rate.

Order Acceptance

Orders are accepted at Hammond & Harper Ltd’s sole discretion but are normally accepted if the goods requested are available, the order reflects the current pricing, the delivery address is provided, and the credit or debit card given is authorised for the transaction. Unless we have notified you that we do not accept your order or you have cancelled your order in accordance with the Cancellation Procedure below, our acceptance of your order and the completion of the contract between you and us will take place when we have despatched the goods ordered by you.

Cancellation Procedure

If you wish to cancel your order please telephone or email us. If we have not despatched the goods, there will be no charge. If we have already despatched the goods, then please follow the Returns Procedure below.


Returns Procedure

We do hope you will be delighted with your order. However, if for any reason you would like to return your goods to us, we will be happy to provide a full refund or exchange. As Hammond & Harper Ltd is an English company, our return policies are practiced in accordance with English law.

Simply return the goods to us, unused and in the original packaging, within 30 days of delivery, accompanied by the sales receipt.

Please address items for return to:

Hammond & Harper Ltd, Lockie House, Withins, Road, Haydock, St Helens WA11 9UD.

If you are returning unwanted goods or goods for exchange (such as a different size) you will be responsible for the postage costs of returning the goods and remain responsible for such goods until we receive them (you may wish to obtain Proof of Posting, in case of loss of your parcels by Royal Mail). We aim to process Returns within 2 working days of receipt of goods, and any refunds will be completed within 30 days of the goods being returned to us.